Shipping and return policies for Jade Lagoon

Return Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges for physical items within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Returned items must be returned in original packaging and have no visible signs of wear or use.

To initiate a return or exchange, please write us an email to info(at)jade-lagoon.com including your return address and Paypal-account name and we will let you know what to do next.